In these Terms, ‘us’, ‘we’ and ‘our’ means The Art Syndicate and our related companies.
You may need to be a registered member to make orders on our website.
When you register and activate your account, we will provide you with a user name and password. You are responsible for keeping this user name and password secure and are responsible for all use and activity carried out under this user name.
If you are under the age of 13 years, you may not create an account or register as a member. If you are 13 or older but under the age of 18, you represent that you have reviewed these Terms with your parent or legal guardian to make sure that you and your parent or legal guardian understand these Terms. If you are a parent or guardian permitting a person under the age of 18 (a Minor) to create an account, you agree to:
· exercise supervision over the Minor’s use of our website and account;
· assume all risks associated with the Minor’s use of our website and their account, including the transmission of content or information to and from third parties via the Internet;
· ensure that the content and information that the Minor may encounter on our website are suitable for the Minor;
· assume liabilities resulting from the Minor’s use of our website and their account;
· ensure the accuracy and truthfulness of all information submitted by the Minor; and
· provide the consents contained in these Terms on behalf of the Minor.
We may ask you to confirm that you have your parent’s or guardian’s permission and that they have agreed to these Terms on your behalf, and, even if we do not do this, we will assume that this is the case and will provide access to our website and your account on this basis.
2. Collection Notice
We may disclose that information to third parties that help us deliver our services (including information technology suppliers, communication suppliers and our business partners) or as required by law. If you do not provide this information, we may not be able to provide all of our products and services to you. We may also disclose your personal information to recipients that are located outside of Australia, including to third party logistics companies, customs and governments around the world in order to send you your products.
3. Accuracy, completeness and timeliness of information
The information on our website is not comprehensive and is intended to provide a summary of the subject matter covered. While we use all reasonable attempts to ensure the accuracy and completeness of the information on our website, to the extent permitted by law, including the Australian Consumer Law, we make no warranty regarding the information on this website. You should monitor any changes to the information contained on this website.
We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with the use of this website or a linked website. You must take your own precautions to ensure that whatever you select for your use from our website is free of viruses or anything else (such as worms or Trojan horses) that may interfere with or damage the operations of your computer systems.
We may, from time to time and without notice, change or add to the website (including the Terms) or the information, products or services described in it. However, we do not undertake to keep the website updated. We are not liable to you or anyone else if errors occur in the information on the website or if that information is not up-to-date.
· how an individual may buy a product or service;
You may buy online or in person with. We do not accept cash or check payments. Credit card facilities are available.
· Payment methods and security;
o Debit and credit card payments are all handled by STRIPE and require the use of 3D secure to verify the transaction.
· Purchasing guarantees;
o We guarantee that all artworks are authentic/original. We never have and never will sell a reproduction.
· deliveries and insurance;
o All Deliveries require insurance, The Art syndicate will not send anything without an appropriate insurance policy. However, one can always pick up in person to avoid additional charges.
o cancellation of orders; and
· returns and exchanges.
o The art syndicate only offers exchanges if the item isn’t sold as described. We do not issue refunds or exchanges for change of mind. We catalogue all art works and display photos on the website to be totally transparent with the condition of our product. Bearing in mind they are second hand goods and therefor may show signs of wear and tear. Every effort has been made to document the art work if condition has not been adequately mentioned in the description you are welcome to a high definition photo to be supplied on request.
Shipment processing time
After ordering online you will receive an email confirmation containing order details as well as an email directly from the Art Syndicate, to the email address you have specified on checkout. We will typically confirm receipt of your order within 1 business day. Shipments will not be sent on weekends or holidays. Next day pick up is provided, same day pickup by appointment only. Please call the office on 0416258963 to organize. We will attempt to have your artwork sent by the associated freight provider within five (5) business days; and delivered within fourteen (14) business days (please allow longer for rural areas). An email will be sent to you about the shipping of the artwork. When we book couriers, your artwork is fully insured against loss and damage. This policy is valid for the time the artwork is in transit only. Please refer to the below table to check your shipping costs. We do not ship to P.O boxes of APO/FPO .
Shipment confirmation and order tracking Shipment and tracking will be generated and sent once the order has been processed.
Customs, duties, and taxes
The Art Syndicate is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Please check with your country’s customs offices and consider the additional costs that might be involved.
Damages Art Syndicate is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim. International Shipping Policy We ship internationally with Australia post and FRF logistics All shipments are fully insured against loss and damage. For all international shipments to selected countries, additional shipping costs will be added to the order summary on the checkout page once you’ve selected the destination country. This cost includes shipping insurance and delivery to door. The receiver will be responsible for the international custom/import fee and taxes which vary with every country.
IN AUSTRALIA, OUR GOODS AND SERVICES COME WITH GUARANTEES THAT CANNOT BE EXCLUDED UNDER THE AUSTRALIAN CONSUMER LAW. NOTHING IN THESE TERMS AND CONDITIONS PURPORTS TO MODIFY OR EXCLUDE THE CONDITIONS, WARRANTIES AND UNDERTAKINGS, AND OTHER LEGAL RIGHTS, UNDER THE AUSTRALIAN COMPETITION AND CONSUMER ACT AND OTHER LAWS. ANY AND ALL OTHER WARRANTIES OR CONDITIONS WHICH ARE NOT GUARANTEED BY THE AUSTRALIAN CONSUMER LAW OR THE COMPETITION AND CONSUMER REGULATION 2010 ARE EXPRESSLY EXCLUDED WHERE PERMITTED, INCLUDING LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY OR CONDITION
5. Linked sites
Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we do not endorse and are not responsible for the content on those linked websites and have no control over or rights in those linked websites.
6. Intellectual property rights
Unless otherwise indicated, we own or license from third parties all rights, title and interest (including copyright, designs, patents, trademarks and other intellectual property rights) in this website and in all of the material (including all text, graphics, logos, audio and software) made available on this website
Your use of this website and use of and access to any Content does not grant or transfer any rights, title or interest to you in relation to this website or the Content. However we do grant you a license to access the website and view the Content on the terms and conditions set out in this Agreement and, where applicable, as expressly authorized by us and/or our third party licensors.
Any reproduction or redistribution of this website or the Content is prohibited and may result in civil and criminal penalties. In addition, you must not copy the Content to any other server, location or support for publication, reproduction in digital or hardcopy or distribution is expressly prohibited.
All other use, copying or reproduction of this website, the Content or any part of it is prohibited, except to the extent permitted by law. However, you are permitted to make one digital copy of for the purpose of viewing the Content for your own personal use.
No commercial use
Consider using this section if your website and products or services are for personal use only, but do not use this section if your business will be aimed at, or used by, people for commercial purposes.
This website is for your personal, non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products or services contained within this website. You may not use this website, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own website.
7. Unacceptable activity
You must not do any act that we would deem to be inappropriate, is unlawful or is prohibited by any laws applicable to our website, including but not limited to:
· any act that would constitute a breach of either the privacy (including uploading private or personal information without an individual’s consent) or any other of the legal rights of individuals;
· using this website to defame or libel us, our employees or other individuals;
· uploading files that contain viruses that may cause damage to our property or the property of other individuals;
· posting or transmitting to this website any non-authorized material including, but not limited to, material that is, in our opinion, likely to cause annoyance, or which is defamatory, racist, obscene, threatening, pornographic or otherwise or which is detrimental to or in violation of our systems or a third party’s systems or network security.
If we allow you to post any information to our website, we have the right to take down this information at our sole discretion and without notice.
8. Warranties and disclaimers
To the maximum extent permitted by law, including the Australian Consumer Law, we make no warranties or representations about this website or the Content, including but not limited to warranties or representations that they will be complete, accurate or up-to-date, that access will be uninterrupted or error-free or free from viruses, or that this website will be secure.
We reserve the right to restrict, suspend or terminate without notice your access to this website, any Content, or any feature of this website at any time without notice and we will not be responsible for any loss, cost, damage or liability that may arise as a result.
To the maximum extent permitted by law, including the Australian Consumer Law, in no event shall we be liable for any direct and indirect loss, damage or expense – irrespective of the manner in which it
occurs – which may be suffered due to your use of our website and/or the information or materials contained on it, or as a result of the inaccessibility of this website and/or the fact that certain information or materials contained on it are incorrect, incomplete or not up-to-date.
10. Jurisdiction and governing law
Your use of the website and these Terms are governed by the law of and will be construed in accordance with the laws of the State of New South Wales and are subject to the exclusive jurisdiction of the Courts of New South Wales. and you submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in NSW